Shopify Flow

Issue store credit from any Shopify event using the Stork Credit action in Shopify Flow.

Stork Credit ships a Shopify Flow action, Add Store Credit. Any Flow trigger can lead to it, which makes Flow the escape hatch for reward logic the automation forms don't cover — refunds, product reviews, subscription milestones, support outcomes, tag changes.

Flow is a free Shopify app. Install it from the Shopify App Store if you don't have it.

The Add Store Credit action

Add the action to any workflow and fill in its fields.

Field	Required	Description
Email	Yes	The recipient. A customer is created if none exists with this address
Amount	Yes	The credit amount, e.g. 10.00
Currency	No	ISO code such as USD. Defaults to your shop's primary currency
Expires on	No	YYYY-MM-DD. Leave blank for credit that never expires

Every field accepts Flow variables, so the amount can be calculated from the triggering event.

Building a workflow

1

Pick a trigger

Anything Flow offers — Order created, Customer created, Refund created, Product review published, and so on.

2

Add conditions

Optional, but this is where Flow earns its place. Filter on order value, customer tags, product type, or any field the trigger exposes.

3

Add the Stork Credit action

Search for Add Store Credit in the action list.

4

Map the fields

Set Email to the customer's email from the trigger. Set Amount to a fixed value or a Flow expression.

5

Turn the workflow on

Test it with a real event before relying on it.

Ready-made templates

Stork Credit publishes Flow templates you can install and edit rather than starting from scratch:

• Store credit based on order total — tiered credit scaled to what the customer spent.

• Store credit for new customers — a welcome balance on first order.

• Store credit 90 days after an order — a delayed win-back reward.

Find them in the Flow editor's template gallery, or click Open Flow from the Stork Credit home page to jump straight there.

There are also seven more workflows you can download and import, covering welcome credit, spend rewards, VIP tags, cancelled orders and win-backs. See Shopify Flow templates.

What the action returns

The action returns the issued amount, its currency, and the customer's balance after the transaction — so later steps in the same workflow can use them, for example in a customer notification or an internal Slack message.

If the credit fails, the action returns an error status with the reason, and later steps can branch on it.

Notifications

The Flow action does not send Shopify's store credit email. If you want the customer told, add an email step to the workflow — which also lets you write your own copy rather than using Shopify's default.

Flow or an automation?

Use an automation when…	Use Flow when…
The reward is based on a paid order	The trigger is anything other than a paid order
The rules fit the form's options	You need branching, or several actions in sequence
You want run history inside Stork Credit	You want the logic visible alongside your other Flow workflows

Both write to the same customer store credit balance, and both are counted in the app's reporting.

Plan limits

The Stork Credit Flow action works on every plan, including Free. Each plan includes an allowance for the value of store credit it issues:

Plan	Flow credit per month
Free	$1,000
Grow	$1,000
Pro	$1,000

The allowance is the total value of credit the action issues in a billing period, in your store's currency. It resets with your billing period (see Plans & billing). Your usage against it is shown on the app home page in the Plan & usage card, as Flow credit issued.

This allowance is not applied automatically. Going over it doesn't stop your workflows, fail the Stork Credit step, or change your bill — we review usage and get in touch if a store is consistently over it. If you expect to issue significantly more than this through Flow, contact support so we can plan for it.

On the Free plan the home page links to Flow are replaced with an Upgrade plan button. The action itself still works if you already have a workflow using it.

See Plans & billing.